24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Microsoft Teams Options Improve Remote Presentations

Microsoft Teams Options Improve Remote Presentations Until the recent rollout of Microsoft Teams background customization feature, videoconferencing was a sometimes less-then-enviable communication vehicle. Users would have to tidy up the workspace, scrunch the camera to only capture their…

What You Need to Do to Protect Your Team From Coronavirus Phishing

How to Protect Your Business From the Surge in Phishing Websites Look at the spike in phishing websites during the coronavirus. Learn how cybercriminals are leveraging the pandemic. Find out how to protect your business.   As the…

COVID-19: Safety How to Clean Your Phone Effectively

How to Protect Your Phone From the Coronavirus Find out how long the coronavirus can live on your phone. Learn how the coronavirus gets onto phones. Get tips on how to clean your phone or other devices.  Around the…

Hackers Target Zoom Meetings for Cyberattacks

Zoom Scrambles to Address Cybersecurity Issues in Meeting Platform As the usage of Zoom has skyrocketed during the coronavirus outbreak, the company has had to respond quickly to security flaws and potential phishing attacks   As Zoom usage…

Coronavirus Forcing Your Workers to Stay Home? Quickly Shift to an At-Home Team in the Midst of Crisis

How to Create a Work-From-Home Team Quickly As Your Business Deals With the Coronavirus Stay productive and secure your tech network as you deal with the coronavirus. Get support for at-home employees. Learn how to switch from an…

Remote Workforces Deliver Business & Employee Benefits

When considering the employee and employer benefits of working remotely, businesses are wise to change. The alternative could make your outfit less competitive.   If you would like to gain a little perspective on how radically our culture…