24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal
  • I highly recommend Palindrome Consulting.

    Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.

    Star

    Elizabeth Mitrani

  • Palindrome Consulting is customer centric.

    Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.

    Star

    Benjamin Wainberg

  • Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical expertise.

    Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.

    Star

    Nelson T

  • Expert staff are always available to help all my users all around the country.

    We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are always available to help all my users all around the country.

    Star

    Copier Man

  • They are there every step of the way.

    They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving abilities, is what makes them an easy choice.

    Star

    Moshe Rubinstein

  • It’s been a pleasure working with Palindrome.

    I wanted to let you know that it’s been a pleasure working with Palindrome. Palindrome’s techs are very responsive and follow-up on the work completed. With the help of palindrome we’ve been able to become more efficient in our day-to-day work.

    Star

    Maria Ballesteros ( Uromedix, Division of 21st Century Oncology )

  • I highly recommend Palindrome Consulting’s…

    Every business owner’s worst nightmare is not having your computer work! A month ago, my hard drive crashed. My computer would not start or operate. I panicked in the height of my busy season with PR and Marketing deadlines looming ahead for clients. I had no way of getting the work done! My Dell service contract was useless along with my cloud system. Immediately, I contacted Ilan Sredni, President of Palindrome Consulting. He could not have been more soothing, professional, and accommodating. I am technically challenged, so his responsiveness was extremely reassuring and appreciated. Palindrome Consulting’s staff was exceptionally knowledgeable and courteous. They had to back up ALL of my “VALUABLE BUSINESS INFORMATION,” which was no easy feat with a defective hard drive and years of information. In no time flat they fixed my computer, got my information back and upgraded my entire computer system. It was up, running, like new and working better than it ever had before. Most importantly, I was able to get back to work to meet my deadlines. I am eternally grateful for the excellent professional service my business received from Palindrome Consulting. I now understand first-hand why their slogan is “Delivering Peace of Mind so Business Owners Can Sleep at Night.” They turned a disastrous situation into a pleasant experience. I highly recommend Palindrome Consulting’s professional expertise and customer service as a direct result of my experience from dealing with them.

    Star

    Leslie Loewentha ( Loewenthal Agency )

  • Ilan helped me through one of the toughest times in the history of my business.

    Ilan helped me through one of the toughest times in the history of my business. Ilan and his team took what was the weakest spot on my team and turned it into one of my strongest. I have complete confidence that my IT will be stable and always on the forefront of technology. Ilan and his team share with me new technological advancements and how they will benefit my company.

    Star

    Michael Schwartz ( Jewett, Schwartz & Associates )

  • I cannot say enough good things about them!

    After several years of failed promises and missed deadlines, we fired them and hired Ilan and the team at Palindrome Consulting, Inc. What a difference! They came in, cleaned up the mess, and didn’t charge us an arm and a leg – they delivered on every promise. Take my advice and forget all of the other so-called “computer experts” in Miami. Ilan and the team at Palindrome will tell you the truth and give you real solutions that work the way they are supposed to. I cannot say enough good things about them!

    Star

    Manuel A. FontCFOTrident Laboratories