24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

We make managed IT services easy with three plans: Silver, Gold, and Platinum – starting at $75 per device, per month up to $200 per device, per month.

This allows us to support every company’s unique needs – from the basic monitoring and maintenance requirements of a small business to the more complex, security and compliance-focused requirements of a multinational enterprise.

Offerings

Silver Gold Platinum
24/7 Monitoring/Alerting of Key Network Devices
Workstation & Server Virus Licensing Monitoring/Alerting
Workstation & Server Preventative Maintenance
Microsoft Email Management & Monitoring
Microsoft SQL database management
Microsoft Best Practices implementation
Implementation of Security Best Practices
Ability to open support ticket by email, phone or web portal
Microsoft & Application Patch Management
Unlimited Help Desk support
Unlimited On-site support
Unlimited After hours\weekend support
Unlimited Project work
Unlimited IT Related Vendor Management & negotiations
Unlimited Server Management
Proactive Website Security Management
Dark Web Security Monitoring
Cloud Hosted Environment
VPN Management
Backup Administration, Management, & Support
Backup Test Restores Semi-Annual Quarterly Monthly
SPAM Filtering and emergency email access
Scheduled Proactive Onsite Visits
Annual Telecommunications Audit
Account Manager, primary and secondary engineer
Virtual CIO Services Annual Semi-Annual Quarterly
Employee Cyber Security Education Program
Cloud and Office365 backup
Microsoft Office365 Email, Teams, SharePoint Management & support
Microsoft Azure AD services Management & support
MFA Implementation and management
Monthly Fee Per User (Servers included) $75-95/User $125-145/User $150-200/User

Find out for yourself the estimated cost you’ll be paying for our managed IT services… Try our pricing calculator below.

Palindrome Pricing Calculator

Choose Your Plan

Number of Users

Number of Locations

Estimated Cost Per Month* $75-$95

*One time onboarding fees excluded. Contact our sales team for details.

Palindrome Consulting
4.9
Based on 13 reviews
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Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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