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The Best Way to Switch IT Managed Service Providers

The COVID-19 lockdowns have naturally changed how many organizations and companies operate. Educational institutions are embracing virtual classes, events that were previously held in person are now fully virtual, and a whopping 98% of employees worked from home to avoid spreading the novel coronavirus. Sadly, not all IT managed service providers were able to keep up with their customers’ needs during this challenging time, leading disaffected business owners to search for new IT managed services that can handle a company’s current and future IT challenges.

While finding a competent IT service is imperative, it’s also vital to know how to change companies without disrupting your current IT operations. The following are some expert tips that can help a company transition to a new IT service safely and smoothly.

Switch First

Don’t tear up your contract with your current IT managed service provider until you find another provider that can take their place. Furthermore, you’ll need your new provider to get to work on your IT set-up right away. Once your new IT service has everything under control, you can pull the plug on your former IT service.

What does this operation entail? Here are some steps you’ll need to take to make sure your business is ready to switch IT managed services:

  • Make sure you have all your login information and administrative access to all your accounts. Any decent IT managed service will provide you with this information even before you ask for it. Sadly, some subpar services try to hold onto your information to force you to continue to work with them.
  • Have your new company do a thorough cybersecurity assessment of your business to ensure there are no back doors that former IT technicians can use to gain access to your valuable company information.
  • Let your staff members know that you will be changing IT managed services by a specific date. Inform them of new protocols that will be put in place once you make the switch.
  • Schedule IT training sessions with your new managed IT service as soon as possible so your staff members can learn how to master new programs and cybersecurity rules quickly and easily.

What Does a Good Managed IT Service Look Like?

Selecting the right IT managed service provider to replace your current IT service is no easy task. Here are some tips that can help you make smart decisions.

  • Make sure the IT managed service is familiar with your industry.
  • Look up reviews online and ask prospective IT managed services to provide references from clients they have worked with in the past.
  • Ask about the pay structure. It should be a fixed monthly price, with allowance to scale services as the need arises.
  • Make sure the IT service can meet not only your current but also future needs.
  • Choose an IT service provider that puts a premium on cybersecurity services. Data breaches are becoming more commonplace than ever, with more than eight billion records exposed in the first quarter of 2020 alone.

Switching IT managed services can be challenging. It shouldn’t be done in a hurry; at the same time, you shouldn’t hesitate to find a new service provider if your current one is unable to meet your present and future needs. Do careful research to ensure your new provider is the best fit for your business and then start the transition process before notifying your current IT company that you will no longer use its services. Doing so will protect your business from disruptions while improving your IT efficiency and security.

Switch IT Service Companies

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Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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