24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

How to Be More Productive by Not Working

Every so often, even the best employee needs to take a break for the sake of their mental well-being. Just like the devices we all use every day, our brains need a chance to charge back up. Without…

How to Maintain Your Employees’ Health for Everyone’s Well-Being

It isn’t often that one hears it discussed in the office, but the human body is an incredible piece of technology. Since your employees are so key to your business’ success, you’d benefit from doing everything you could…

Tip of the Week: How to Be Productive When Your Workstation’s Booting

You walk into the office, just like you would on any other morning, and discover that there are updates that need to finish applying before you can use your workstation. Well, that’s certainly frustrating. Sure, it’ll probably only…

How Automation Rejuvenates Productivity

There are some cases where productivity is a challenge, especially in the case where you’re being asked to work on something repetitive or monotonous. To make these tasks more bearable, automation solutions can be used. Although, depending on…

Automation is Exciting, But your Employees Might Be Worried

It’s no secret that business operations have a lot of moving parts that need to be considered. The thing is, these parts are most likely the simplest elements of any workflow, but take up large portions of time…