24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Tip of the Week: A Few of Chrome’s Native Capabilities

Google Chrome is the most-used browser in the world by a wide margin, which is part of the reason that it is so incredible that many people don’t know a lot about its built-in features. While we certainly…

Effective Techniques for Using Google Search

Google is the most visited website in the world. That distinction doesn’t come easily as 4.2 billion people are active users of the Internet. Google claims to process around 3.5 billion search queries per day, or 1.2 trillion…

Why Your Google Account’s Security is So Important

These days, it seems that to have a computer is to have a Google account. If one isn’t used for professional purposes, it is used as a personalized solution - and no wonder. The convenience and accessibility of…

Google’s Making Changes to Chrome, and Not Everyone’s Happy

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome…

Google’s Inflated Plan to Get the Internet to Billions of People Who Don’t Have It

It’s hard to believe that half of the world still doesn’t have access to the Internet. When so many people in the west take their near-ubiquitous Internet accessibility for granted, over three and half billion people don’t have…