24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Automation is Sure to Have an Effect on Workers

Automation does nothing but help businesses, but can the same be said for the people that work at these businesses? With more systems relying on some semblance of artificial intelligence, smart automation could replace up to a quarter…

How Automation Rejuvenates Productivity

There are some cases where productivity is a challenge, especially in the case where you’re being asked to work on something repetitive or monotonous. To make these tasks more bearable, automation solutions can be used. Although, depending on…