24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

What Makes a Partnership with Palindrome Consulting a Winning Combination for Your Technology and Future Success?

Since today’s businesses are increasingly dependent upon their technology assets to complete their workload effectively, they are turning to Managed IT Services providers to equip them with the ideal IT working environment they need to achieve their operational objectives. A key part of identifying the right IT support team for a business is its ability to provide not only stellar products and services but also the commitment to doing it at a price point that is affordable. Palindrome Consulting delivers on both of these promises.

Palindrome Consulting is a Microsoft Certified Partner. We take great pride in providing strategic IT consulting, computer network, and security services to the small to mid-size business market in the South Florida area.

Since its inception in 1999, Palindrome primarily concentrated on delivering IT solutions and services which would protect companies from the feared Y2K bug. During this initial consulting period, Palindrome received many requests to provide support for the small to mid-size business sector that was struggling with an inability to obtain high-quality information technology support at a reasonable price.

Over the last 6 years, Palindrome has received the honor of being selected as one of the South Florida Business Journal’s best IT consulting firms. We have also received many accolades in various reputable periodicals, both geographically and in the technology field.

Client retention is extremely important to us. As a company, we have grown each year in the number of clients, products, and services that we provide for our valued clients. We also now proudly offer a full-service bilingual help desk to assist our customers who serve a more diverse client base.

We are pleased to employ a team of highly trained professionals who are ready to provide IT consulting to our clients in Miami and the surrounding area. Many of Palindrome’s current service team have been with the company for more than five years. Because our staff makes Miami their home, they are well-versed in the community and culture of the region, enabling them to provide unique insights into what each business needs from their technology to most effectively serve their customers.

10 Things to Look for When Considering Hiring a Managed Services Provider

  • Availability
  • Fast Service and Response Time
  • Annual Budget Planning
  • Disaster Recovery Planning
  • Third-Party Vendor Partnerships
  • Local On-Site Maintenance and Support
  • Daily Backups and Cloud Services
  • Security Testing and Monitoring
  • Employee Support
  • Proactive Maintenance


What are the Benefits of Hiring a Local IT Support Company for my Florida Business?

When things go awry, businesses need reliable IT support to get them back up and running quickly. While big-box chain IT companies might sound like the way to go for your IT Support, their sheer size often means that any emergency contact gets routed to a call center and not to a local office. This can cause lengthy delays in getting things resolved and once again flowing smoothly. So long as a business remains idle, it is not being productive or meeting deadlines; meaning a loss of revenue and the potential to lose clients to a competitor.

Why Outsource Your IT Management?

Palindrome Consulting’s Managed IT Solutions offer businesses the following services:

  • Budget-Friendly Rates
  • Continuous Proactive Monitoring and Maintenance
  • Supplementation with Current Internal IT
  • Continuous Data Access
  • Continuous Cybersecurity Monitoring
  • Guaranteed Optimal System Uptime


Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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