Since today’s businesses are increasingly dependent upon their technology assets to complete their workload effectively, they are turning to Managed IT Services providers to equip them with the ideal IT working environment they need to achieve their operational objectives. A key part of identifying the right IT support team for a business is its ability to provide not only stellar products and services but also the commitment to doing it at a price point that is affordable. Palindrome Consulting delivers on both of these promises.
Palindrome Consulting is a Microsoft Certified Partner. We take great pride in providing strategic IT consulting, computer network, and security services to the small to mid-size business market in the South Florida area.
Since its inception in 1999, Palindrome primarily concentrated on delivering IT solutions and services which would protect companies from the feared Y2K bug. During this initial consulting period, Palindrome received many requests to provide support for the small to mid-size business sector that was struggling with an inability to obtain high-quality information technology support at a reasonable price.
Over the last 6 years, Palindrome has received the honor of being selected as one of the South Florida Business Journal’s best IT consulting firms. We have also received many accolades in various reputable periodicals, both geographically and in the technology field.
Client retention is extremely important to us. As a company, we have grown each year in the number of clients, products, and services that we provide for our valued clients. We also now proudly offer a full-service bilingual help desk to assist our customers who serve a more diverse client base.
We are pleased to employ a team of highly trained professionals who are ready to provide IT consulting to our clients in Miami and the surrounding area. Many of Palindrome’s current service team have been with the company for more than five years. Because our staff makes Miami their home, they are well-versed in the community and culture of the region, enabling them to provide unique insights into what each business needs from their technology to most effectively serve their customers.
When things go awry, businesses need reliable IT support to get them back up and running quickly. While big-box chain IT companies might sound like the way to go for your IT Support, their sheer size often means that any emergency contact gets routed to a call center and not to a local office. This can cause lengthy delays in getting things resolved and once again flowing smoothly. So long as a business remains idle, it is not being productive or meeting deadlines; meaning a loss of revenue and the potential to lose clients to a competitor.
Palindrome Consulting’s Managed IT Solutions offer businesses the following services: