23 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

We Need Affordable IT Support We Can Trust

Technology powers your operations – from software that manages your staff records and payroll to the applications that your business uses for contracts and communication; from the servers that store all your data to the network that enables everything to work together. When you need IT support, costs can skyrocket quickly if you don’t have an established relationship with an IT support services provider.

Managing Technology Costs with a Strategic Approach

  • Cybersecurity solutions
  • Data Backup and Disaster Recovery services
  • Help Desk support
  • Cloud services
  • IT Consulting
  • Managed IT services
  • VoIP


Stop Being “Nickeled and Dimed” When It Comes to IT Support

The way to avoid constant, unexpected IT support bills is to move to an all-inclusive, proactive IT services model. A flat-fee contract with Palindrome provides you with a stable, predictable, budgeted monthly IT support expense. We don’t nickel and dime our clients. We provide everything you need in a strategy that keeps your IT assets running smoothly through proactive monitoring, management, and security.

Technology has transformed business operations, and professionals are profoundly impacted by the introduction of new technologies into the workplace. There is a fundamental reliance on communication, connectivity, and collaboration, evolving relationships, and giving a sense of urgency to share, express, and respond to communications. Because of the complexities behind this technology, businesses partner with IT firms specializing in providing IT services to support technology, often a la carte. Choosing IT services from a menu has a costly effect on your budget, often resulting in a painful financial realization and technology restrictions. Why should you feel forced to make difficult choices with your technology?

How Can Your Business Shift Technology Strategy and Save Money?

Staffing and training your own in-house IT team is expensive, and can’t entirely prevent the need to work with an external firm for highly specialized IT services. More businesses today are partnering with managed IT services providers who offer support for the technology upon which modern operations depend. Managed IT service providers can act as an outsourced IT team, helping businesses avoid the hours-plus-materials model for IT support, instead opting for a subscription model that is far more friendly to your IT budget and still benefitting with a variety of IT support needs:

  • IT Planning & Strategy – Review your IT systems and help you determine a long-term strategy for your IT needs.
  • Cybersecurity – Monitor network traffic and activity and prevent unauthorized users from gaining access, and train users on how to avoid viruses and malware to safeguard your network.
  • Help Desk Support – Provide technical support to end-users for various needs like hardware crashing, software freezing, devices that won’t start or connect to the network.
  • Network Maintenance & Security – Review network security measures for the latest protections and ensure the most recent patches and upgrades are installed with minimal disruptions to users, maximizing uptime.
  • Cloud Services – From migrations to infrastructure design to storage and solutions, cloud services propel your business into the future using next-generation technology and ensuring your team has constant accessibility in a collaborative environment.
  • Data Backup & Disaster Recovery – Don’t let your business be derailed by natural disaster or outage with data backup and disaster recovery solutions designed to protect your data and mission-critical IT systems, including applications, helping your business experience minimal downtime.


Your Business Deserves All-In-One IT Support in a Hassle-Free Package

Modern businesses partner with managed IT service providers like Palindrome Consulting to stabilize IT budgets and maximize IT services and support without sacrificing quality or security. Managed IT services can be designed around any budget and customized to the needs of your business so you can benefit from reliable IT services and control your IT experience.

Switching to budgeted, complete IT care delivered by the Palindrome team is not difficult. Our painless process is overseen by our qualified and experienced engineers. We enact this process without causing any upheaval or downtime in your internal processes.

Benefit from the wealth of knowledge and experience from a full-service IT support team without hiring an in-house IT team and carrying the cost on your own.


Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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