22 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Microsoft End of Support 2020

Six Essential Steps For CEOs To Take For Microsoft EOS 2020

What steps should I take if my Microsoft operating system support is ending in January 2020? Windows 7 support is ending January 2020 essential steps to take.

Microsoft is ending support for a number of operating systems and software packages starting January 2020. What does end of support (EOS) mean? Your computers and network will no longer receive software patches or security updates. You won’t be able to access paid telephone or online support for bugs or problems. The biggest threat with Microsoft EOS is security. Without security updates, your system will be much more vulnerable to hackers.

What Microsoft programs are ending support in January 2020?

You can access a complete list of programs on Microsoft’s EOS site. A partial list of programs ending support in January 2020 include:

  • Windows 7
  • Windows Server 2008, Windows Server 2008 R2
  • Windows 10, version 1709 and 1809
  • Windows 10, version 1803
  • System Center (5 programs), version 1807
  • Exchange Server 2010 (all editions)

Will EOS just affect these programs or can it affect others?

Microsoft’s January 2020 EOS will affect operating systems and server programs as well as programs that use the operating system. Your business could be using essential programs that run on the operating system. These are LOB (Line of Business) programs.

Your LOB programs could include:

  • Business databases
  • Customer relationship management (CRM) software
  • Invoicing and billing software
  • Accounting programs
  • Programs for your industry: CAD, ERP, graphic design, word processing

Could your LOB programs stop working if you don’t upgrade your Microsoft OS or server suite of programs? Yes: you could experience significant downtime due to bugs, glitches, and security problems.

What steps should we take to make sure we’re covered for Microsoft’s January 2020 EOS?

  • Start planning as soon as possible — don’t wait until December 2019
  • Assess your inventory of essential LOB programs and apps.
  • Identify who uses the programs and how essential they are
  • Find out if the programs will run on upgraded Microsoft operating systems
  • Select the appropriate Microsoft OS or Server suite for an upgrade
  • Update and/or upgrade your essential LOB programs to run on the new Microsoft OS or Server programs

What can a managed services provider (MSP) do to help with Microsoft’s EOS in January 2020?

If you already have an MSP and they haven’t talked to you about Microsoft’s EOS in January 2020, you might have a newer OS or server that won’t be part of this EOS. Microsoft is currently providing five years of standard support and 10 years of extended support for its products.

If you don’t have an MSP, Microsoft’s EOS offers you an opportunity to contact one. MSP’s have already handled many upgrades and migrations based on Microsoft’s EOS process. You should interview several MSP’s to find out which one is most qualified to help your business. Look for an MSP who’s got experience with your business’s software needs. Look for an MSP who can communicate clearly. Another plus? A provider with good people skills who’s experienced in working with people who’ll need to start using upgraded software. The security risks involved with failing to upgrade older Microsoft operating and server systems are too great to put off upgrades or allow people to continue to use old, outdated software that’s out of support.

Once you’ve selected the MSP that’s right for you, sit down with them and establish a plan for your options for upgrading your OS and essential LOB software and apps. More Microsoft programs are set for EOS later in 2020. Begin the process now to ensure a smooth transition.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
Next Reviews
js_loader