23 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Do you want to know the #1 secret to excellent IT support in Fort Lauderdale? We would tell you, but IT consultants are exceptional at protecting private information. So while you are trying to figure out the biggest secret all IT support companies know, below are five secrets we are just dying to tell you.

1. All the Talent is in Outsourced IT

If you could work in the perfect environment, where would that be? That is precisely why all the most talented and knowledgeable technology professionals are migrating to outsourced IT companies. They provide an environment where specialists can create, collaborate, learn, and thrive. It is also the very reason why you should outsource your IT

We carefully vet every IT specialist we hire at Palindrome Consulting. We do not want just any technology professional. We look for highly trained, experienced experts who are perfectly attuned with modern networking and information technology. When we hire the best, we can provide you the best service.

2. You Will Have Extra Money to Allocate Somewhere Else

When you hire Palindrome Consulting to manage your entire network, you may save up to 60% in several areas of IT expenses such as:

  • Cybersecurity
  • Hardware
  • Cabling
  • Software and SaaS purchases
  • Maintenance & repairs
  • In-house staff salaries, benefits, and facilities

You will also save money from reduced downtime, instant data recovery, and disaster recovery. You can allocate thousands of dollars somewhere else in your business. What could you do with an additional grand each month?

3. IT Providers Are Closer to Compliance Issues Than Their Clients

Industry and government compliance is just another component of IT. And like any other component of IT, you are too busy running your business to stay on top of compliance issues. And, yet, someone has to.

More often than not, that ‘someone’ is your managed IT company. Administrators have to stay current on compliance issues, keep an eye on security, and ensure that every possible portal to employee and customer private data is completely sealed off. Even though you may have to report to a government official when it is time for an audit, it is usually your outsourced company that has to perform an in-house audit, analyze the system and provide a report for you to submit.

4. IT Companies Create the Platform for Organizational Growth

The CEO casts the vision. The board and executives tweak it and run it through checks and balances. The employees position themselves to work successfully within the vision. The customers buy into the vision. The industry lauds the vision and carbon-copies it.

But, guess who creates the platform for the vision to even get off the ground? That’s right, the technology team. Palindrome’s entire focus is business sustainability and growth. We utilize technology to create a platform where you can launch the vision that becomes the catalyst for your next stage of growth.

5. IT Technicians Drop Everything to Help You

That probably sounds nobler than it is. However, it is true. If your system goes down or you have an issue for any reason, we have to stop what we are doing to take care of the issue.

Problems can pile up fast in a network. As a result, we have to act quickly to contain any problem, fix it, and keep your network moving with as little downtime or expense as possible. By providing highly responsive Help Desk or on-site support, everybody wins, and tiny problems do not turn into major catastrophes.

We Do Outsourced IT Support in Fort Lauderdale

If you are looking for dependable outsourced IT support in Fort Lauderdale, then contact Palindrome Consulting. We offer comprehensive IT services for small and mid-size businesses. To find out more about how we can help your business, call us at 305-944-7300.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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