24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Need An Awesome IT Company In Plantation FL?

Are you ready to supercharge your business operations? See how optimized IT can increase efficiency and reduce wasted time for your expensive resources.  

There is almost always a certain tension between business units and technology teams due to the interdependent nature of the partnerships. While business users may question the priorities of internal IT teams, those same technology gurus are being frustrated with endless requests from business users. This can be made worse with communication challenges that lead to complete breakdowns between departments and projects that seem to stretch on for ages. Fortunately, there is a solution to this back and forth that strips productivity away from the business — working with an awesome IT company to help get your operations and IT infrastructure back on track!

Focus on Serving Your Clients

When your team is constantly concerned about the tools they’re using, it’s unlikely that they’re providing the best and most proactive service to your clients. Your customer service can provide a competitive advantage for your business, but only if you’re able to identify any barriers to exceptional service and systematically remove them. This could be anything from reducing steps to make a purchase on your website to updating your VoIP telephony for advanced functionality that “follows” busy professionals regardless of their physical location. When you’re able to offer your staff members the flexibility of securely working from remote locations, you’re more likely to attract the top-notch talent that will boost your organization past the competition.

Streamline Workflows and Remove Redundancy

Are there endless streams of work pinging back and forth between finance, business and technology departments? From travel approvals to purchase orders and invoices, the documentation that surrounds your business can easily get out of control. When you review the various workflows throughout the business and determine ways to remove inefficiencies, you’re reducing the overall costs of doing business and creating a friendlier environment for your staff to grow and achieve greatness. The constant distractions from coworkers or clients begin to feel like background noise, making it difficult to determine what’s truly important to accomplish in the coming days, weeks and years. Reducing the confusion and streamlining workflows allows your teams to focus on the next most important task that adds value to the organization.

Achieve Business Goals and Revenue Objectives

How are your teams tracking against your current business goals and revenue objectives? If there is a mismatch between the technology that your teams are using in their daily work and the lofty goals that you’re expecting them to accomplish, it could cause significant frustration throughout your teams. Slow and outdated technology, networks that don’t function as expected and document storage solutions that make it difficult to find information all result in barriers to meaningful work. Partnering with business technology specialists allows you to leverage an external body of knowledge and experiences to find the best path forward that helps you achieve stretch revenue goals even during times of economic slowdown or enhanced competition.

There’s no need to stress out your internal IT team with day-to-day questions from your business staff along with longer-term projects. Keep your IT team focused on innovation when you work with the professionals at Palindrome Consulting to help reduce IT confusion and stress while providing a fast-moving infrastructure for your staff. We work with organizations of all sizes to ensure that your technology infrastructure is robust enough to meet your business requirements. Contact the Fort Lauderdale IT support experts today at 786-591-0627 or fill out our quick online form to schedule your complimentary initial consultation.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
Next Reviews