22 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Fort Lauderdale Technology Partner

Tired of struggling with overworked internal IT teams and frustrated business staff? See how IT managed services can reduce IT downtime and boost profitability for your business.  

Do you find that your business and technology teams are spending more time on troubleshooting activities than in serving your customers? It’s easy to get caught up in the race of simply trying to keep everything running — then look back at your week and wonder what you have actually accomplished. This poor focus on clients can lead to decreased productivity and longer-term effects on your business due to missed deadlines and lost revenue. Maintaining consistent operations starts with ensuring that your team has access to the tools and expertise needed to perform their daily tasks without pulling internal IT teams away for quick fixes. The good news is that you can work with a trusted Fort Lauderdale technology partner to make your technology work for you.

What Are the Benefits of Managed IT Services?

Your company deserves to have a dedicated team of professionals standing by to ensure that your technology and communications infrastructure is performing at the highest level. While this can be difficult relying solely on internal teams, your managed IT services partner can help streamline network operations, maintain secure and adequate backups and quickly resolve any deficiencies in your technology infrastructure. Some important benefits of working with an IT managed services provider include:

  • Allowing internal teams to focus on innovation instead of day-to-day help desk activities
  • Provide staff and customers with easy and secure access to business data and applications
  • Ensure that your business is fully protected from cyberattack with active monitoring, advanced firewalls, antivirus and anti-malware solutions
  • Streamline internal operations and reduce friction points between teams

With the cost of IT downtime rising to over $5,000 per minute, it is easy to see how maintaining an exceptional uptime rating can benefit your business.

What Do Managed Service Providers Do?

Managed services providers are able to offer a range of solutions to fit the unique needs of your business and the expertise of your particular partner. Some ways that IT managed services partners can help your business include:

  • Setting up or enhancing WiFi networks
  • Creating a secure telecommunications infrastructure with VoIP and IoT management
  • Upgrades or implementation of Microsoft Office 365 and other major software platforms
  • Manage secure hybrid or traditional cloud-based storage
  • Administer network security and day-to-day help desk activities
  • Hardware and software upgrades to keep technology up-to-date at all times

Many of these solutions providers also provide technical business consulting on large projects, such as data integrations or onboarding of additional partners or large customers.

How Much Do Managed IT Services Cost?

There are two key models that are used by many IT services providers: a per-device cost or a per-user cost. Which model makes sense for your business depends not only on your specific business needs but also those of your selected partner. Some service providers bundle all costs together, while others offer more à la carte options that allow you to customize your monthly or quarterly charges. The majority of IT managed services providers will create a comprehensive monthly charge to handle some or all of your IT infrastructure needs while offering a guaranteed SLA (Service Level Agreement) to ensure the partner meets the needs of your business.

Creating a robust foundation for your company is a critical factor in determining your growth trajectory for the future. Without that firm groundwork in place, it can be difficult for your teams to gain traction on the large-scale projects that will help your business stay competitive. At Palindrome Consulting, our teams make it easy for you to request support and get access to the knowledgeable and experienced technicians that can quickly solve your problems and help streamline operations. Contact us today at 786-591-0627 to schedule your free initial consultation, or you can always learn more online about why we are Fort Lauderdale’s premier IT managed services provider.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

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Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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