The biggest reason for choosing to work with Palindrome as your Fort Lauderdale IT Service company instead of taking on all of the responsibility for your technology in-house is the sheer size of that responsibility. Technology is interwoven into every part of your operations, making it a critical part of your business as a whole.
With so much riding on the health of your IT infrastructure and its ability to keep up with your growing business, technology management is a full-time job. And when you’ve already got a full-time job, worrying about IT takes up time and energy you simply do not have. But at the same time, you can’t just let your IT fall by the wayside.
This is where Palindrome Consulting enters the picture.
We exist to take the IT burden off of your shoulders and to provide you with exactly the support, guidance, and expertise you need. By tailoring our services to your unique requirements, we’re able to offer a high level of service. That means making sure you never pay for services you don’t need or want, taking the time to understand the vision you have for your company’s future, and completing any project on time and on budget.
“Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end are dealt with immediately. I highly recommend Palindrome Consulting.”
It’s no longer enough just to keep your technology running; you rely on technology to put you a step ahead of competitors and keep your customers impressed and satisfied. That’s why we do more than just fix problems and keep tabs on your network. Palindrome Consulting delivers day-to-day solutions while understanding your strategic needs. By analyzing your current operations, market, strengths and weaknesses, and opportunities and threats, we can make recommendations based on what we know your need, not what we think you might need.
And while we firmly stand by this approach, it’s not what we feel sets us apart from other Managed IT Providers. The businesses we work with are more than just clients – we consider them to be our partners. Honesty, transparency, and respect are important to us, and those values are what has allowed us to build long-lasting relationships with our clients.
“Palindrome Consulting is customer-centric. For Palindrome, data safety is paramount; they keep theirs and our systems updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.”
Our comprehensive technical support is driven not only by the skills and knowledge of our technicians but in the way we deliver technical assistance. There is no calling into a support line, leaving a message, and waiting for someone to get back to you. Each of our techs has a personal business cell, and those numbers are made available to you to use whenever you need assistance. Whether you need help with an IT emergency or just need to ask a quick question about a program you don’t use frequently, you’ll be able to talk to someone who knows exactly how to help.
“Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver peace of mind.”
All of this is on top of our remote support options – which are always at your fingertips – and proactive approach to monitoring and maintaining your IT, as the best way to fix an IT issue is to keep it from happening in the first place.
Through our various industry partnerships, we’re able to offer product discounts when it comes time to make a few upgrades. The only thing better than top of the line hardware and software? Top of the line hardware and software purchases that won’t break your budget.
Your IT budget is something else we keep in mind. It’s why we offer our services for a flat monthly fee, so there are no surprises when you get our bill.
That, perhaps more than anything else, is what is most important to us. We want you to always feel like you’re getting your money’s worth out of your relationship with us. It’s why we have a money-back guarantee on the work we do, and it’s why we have never and will never deviate from agreed-upon terms. So many contracts have ambiguous fine print that allows for companies to promise one thing and deliver another, and we refuse to treat our clients like that.
We respect your time, your money, your employees, your goals, and your integrity. And really, why should you expect or accept anything less?