22 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Time To Grade Your Fort Lauderdale IT Company

You may have a Fort Lauderdale IT company’s phone number on hand, but do they pick up you when you call? Even if you just have a basic question you need to be answered, are they ready to help? Palindrome Consulting is.

Fort Lauderdale IT Company

No matter the type of work you’re involved in, at some point, you need modern technology to make it happen.

Whether that calls for a complex network of servers and other hardware, or a simple desktop set up and mobile connectivity, in either case, you need technology that works.

That’s why IT support, in some form, is so ubiquitous nowadays. Whether you have a full IT department or a staff member that’s “good with computers”, you can’t get by without some form of technical know-how keeping you running.

However, not all IT support is the same. Even if you do have someone you rely on to take a look at your computer when it’s not cooperating, there’s a big difference between “putting out fires” and preventing them altogether.

Is Your Fort Lauderdale IT Company Any Good?

The question is – do you know if your IT support is as good as it should be?

We can figure it out, right now, by answering a simple question – does the following problem sound familiar?

You can’t work.

Whether it’s a slow server that won’t let you access shared company files or a buggy email client that leaves you unsure whether your messages are actually being sent, when your computers aren’t working, you’re not working.

If you can’t work as quickly or as effectively as you should be, it’s only a matter of time before that affects your customers’ experience. And there’s nothing worse than having to face an angry customer and tell them that it’s because your computers aren’t working right.

This is only made worse when you’re already paying for IT support. When you have a problem, aren’t they supposed to deal with it?

Despite that, you keep calling, and they don’t answer. You arrange service appointments, and they come late. They “fix” problems, but they don’t stay fixed.

And still, you can’t work.

What’s The Key To Finding An Optimal Fort Lauderdale IT Company

Do you know the secret to effective IT support?

It’s not expensive, flashy technology…

It’s not vendor partnerships and technical certifications…

It’s not even necessarily having the lowest monthly rate…

It’s all about response – is your Fort Lauderdale IT company there when you call them? Can you get a hold of your IT support when you need it? Are your IT services just a phone call away?

That’s why the Palindrome Consulting team is proud to deliver instant acknowledgment of reported issues. We follow that up with a 1-hour guarantee for remote support and a 2-hour guarantee for on-site support in the Miami-Dade and Broward County areas. And that’s backed up by a money-back guarantee – if you’re not satisfied with our speed of response and quality of service in the first 30 days, you’ll get your money back.

No matter what question you have that needs expert IT consulting, or regardless of any support request you make that needs a quick answer, we will immediately respond and arrange support in a timely manner.

Join the many successful businesses that get unparalleled timely support from their  Fort Lauderdale IT company – whether they’re looking for IT support when an issue arises or IT consulting when a change is on the horizon.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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