22 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

DNS Server

On January 22, 2019, The U.S. Department of Homeland Security, DHS, Cybersecurity and Infrastructure Security Agency, CISA, issued an emergency directive. This emergency directive was put into place to address ongoing problems and issues associated with global Domain Name System, or DNS, infrastructure tampering. As a business owner or executive in charge of a business, you may have many questions about this and how it can affect your business. Here is what you need to know about DNS infrastructure tampering.

What is DNS Infrastructure Tampering?

DNS infrastructure tampering involves techniques that allows an attacker access to your DNS. They are able to compromise a users’ credentials, allowing them to make changes to DNS records. Once the records are changed and altered, it allows an attacker the ability to access and intercept many things related to the network, including but not limited to your web address, your mail traffic and web traffic. An attacker can take that information and redirect incoming traffic to an unsafe website that may contain viruses or may collect information about your customer or business. When the attacker accesses your DNS, they also have access to encryption certificates, which allows certain information to be decrypted. And unfortunately, since the certificate is valid, your users will receive no error warnings that the certificate is outdated, so they may feel safe putting in personal information.

How Can DNS Infrastructure Tampering Affect Your Business?

When an attacker tampers with your DNS infrastructure, they basically hi-jack your website. They can control incoming traffic, control where that traffic goes, and see personal information, such as names and credit card numbers. Unfortunately, if your page is hijacked, you have to tell your customers that their personal information may have been compromised, which reflects poorly on you. Your customers and clients expect you to keep your page safe for them, and if you fail to do so, it can be detrimental to your business.

How Can You Protect Your Business From DNS Infrastructure Tampering?

It can be difficult to determine if your DNS infrastructure has been tampered with unless you take the time to carefully review your DNS certificates. It is recommended that you take the time to audit your DNS records, change your DNS account passwords to more complex passwords and add multi-factor authentication to all of your DNS accounts. This should be done within 10 days, as the threat level for DNS infrastructure tampering is so high. This should also routinely be done in the future to ensure your DNS certificates have not been tampered with.

DNS infrastructure tampering can create a security threat to your business. It can negatively affect your business website, and any websites that those within your business frequently visit and interact with. Fortunately, there are steps you can take to help decrease the risk of DNS infrastructure tampering and protect your business. Having the right IT team in place and learning about security threats is imperative to keeping your business safe from threats at all times.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

Schedule Now

Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
Next Reviews
js_loader