22 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Are You Prepared to Weather Any Disaster?

Let’s say that your organization has experienced considerable growth over the past couple of years. It’s not outpacing your IT infrastructure, and the cracks are starting to show in more ways than one. This makes it difficult to plan for the future, implement new IT initiatives, and react to issues as they crop up. If your business doesn’t have an internal IT department heading these developments, outsourcing can be a viable option to make sure all of your organization’s technological needs keep your progress moving forward.

Managed IT
Every business decision is made based on available capital. IT professionals–the good ones–can cost a lot of money, prompting many organizations to cut costs by simply going without hiring IT professionals. This presents another assortment of problems, as there is an inherent risk associated with not taking proper care of your technology assets. It also makes technology deployment considerably more difficult, if not impossible.

One-way organizations can take advantage of IT services without having a full-fledged IT department is through a managed service provider, or MSP. MSPs provide many services for a fraction of the cost of an internal IT department, including monitoring and maintaining your network and computing infrastructure. Furthermore, you can trust that they will adhere to industry best practices, as when you succeed, they succeed as well. Through preventative care, MSPs help your business find value in one of the most costly parts of operation: your IT.

Co-Managed IT
Even if your business would rather have an internal IT department, you can still benefit greatly from outsourcing at least a portion of their responsibilities to a MSP. This is called co-managed IT, where your business still maintains an on-site IT staff while outsourcing the remainder of its responsibilities to a managed service provider. This solves a number of issues related to having an on-site IT department.

For example, the IT department of a small business is likely to have issues keeping up with maintenance, helping those in need of assistance, and implementing major projects. There’s just not enough time in the day to make all of this happen regularly. Through co-managed IT, you can outsource specific roles to Palindrome Consulting to ensure it all goes off without a hitch. The end result is a more focused in-house team that can handle their primary responsibilities while the rest is handled by trusted IT experts. To learn more, reach out to us at 305-944-7300.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

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Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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