24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Broward County Chamber of Commerce

At the Broward County Chamber of Commerce, Our “Highest Priority” is to “Bring Business to Our Members.” When you join our chamber, you, in effect, are hiring a professional marketing company, a public relations firm, a multi-media consultant,…

Important Security News About Mac & Zoom

Did you know that your Macintosh webcam could have been hijacked? A serious security flaw in the Zoom video conferencing application joined Mac users to video calls without their permission. Zoom has now released a fix – click…

Why Is Cybersecurity the Number One Concern for CEOs in 2019?

While some might assume that fear of an economic recession would be at the top of the list of key issues CEOs concern themselves with, a recent survey found that another issue is of much greater concern: Cybersecurity. This…

What Is The Fake DHS Phishing Email Going Around?

How Can You and Your Employees Avoid It? The Cybersecurity and Infrastructure Security Agency (CISA) is warning about an email phishing scam that tricks users into clicking on malicious attachments that look like legitimate Department of Homeland Security…

The CEO/CIO Relationship: A Vital Tie

In its look at the top 10 strategic technology trends for 2019, Gartner notes that businesses need to address an astounding number of technologies that will change the way companies run, their business models and their internal processes. From the…

Critical Update From The NSA

The NSA Is Urging To Patch Remote Desktop Services On Legacy Versions of Windows The National Security Agency is urging Microsoft Windows administrators and users to ensure they are using a patched and updated system in the face…