24 years
97.9 Customer Satisfaction Score
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Can Microsoft Edge Really Beat Chrome?

Microsoft Edge Vs. Google Chrome Google Chrome is undoubtedly the most popular web browser available on the market. As of June 2020, Chrome boasts a 70 percent market share, while Microsoft Edge is the second most popular option.…

What Is Two-Factor Authentication?

What Is Two-Factor Authentication? When it comes to keeping your business safe from hackers, you’re willing to pull out all the stops. But what if he didn’t have to “pull out all the stops”? What if the only…

What’s New Apple MacOS 11 “Big Sur”

A Look at the New Apple macOS 11 Big Sur Update The newest macOS update, officially number 11 and called Big Sur, was announced in late June 2020 at the Apple Worldwide Developers Conference (WWDC). Big Sur is…

Top 10 Reasons Why Your Business Should Consider Switching to VoIP

Business VoIP Services The modern-day workplace has evolved thanks to advances in hardware and software solutions. Virtual applications backed by cloud environments enable employees to work from anywhere. Therefore, companies need communication tools to coordinate activities happening in…

How $10K Saved, Cost My Client Over $10MM

The Wrong Decision Can Be Risky at Best - Expensive and Dangerous at Worst. There are hidden costs and hidden benefits in everything we do in business. Likewise, there are hidden risks. In this article, we’ll tell you…

Vital Considerations to Make When Hiring an IT Consultant

When the going gets tough in business, it’s those who can adapt through drastic changes thrive. You may have made some strategic decisions through a triage of measures that helped you to leverage the resources you have to…