20 years
15 employees
60 clients
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

What Is The Modern Workplace?

The Secret Workplace Every Single Employee Dreams About Whenever They Clock In Employee retention is always a challenge. Because it takes so long to find, recruit, and train your best employees, it’s very important to focus on how…

Is Your Organization Prepared for Top 2020 Cybersecurity Threats?

Top 2020 Cybersecurity Threats Managed IT cybersecurity professionals have been challenged to the hilt through the first half of 2020. Phishing attacks increased by upwards of 600 percent during the height of the pandemic as industry leaders made…

Reset Your Computer System Today Using Windows 10

Do you need to reset your computer system? Resetting is different from simply refreshing or restoring a computer system. Resetting means reinstalling Windows but during the process, you delete your personal settings, apps (unless the apps originated with…

Reasons for Choosing Microsoft Teams as an Alternative to Zoom

Microsoft Teams as an Alternative to Zoom COVID- 19 induced lockdowns and social distancing measures helped spur Zoom’s growth. The video conferencing app managed to attract 300 million users by April 2020 compared to 10 million in December.…

What is An Incident Response Plan?

Redefining How Business Leaders Respond To An Incident IT consultants and providers want to believe they have disaster recovery and business continuity all figured out. They set up back-ups and assume that no matter how terrible the disaster,…

Convert a User Mailbox to a Shared Mailbox in Microsoft 365

How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365 After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that…