20 years
15 employees
60 clients
200k Tickets Closed
83% resolved remotely
97% Resolved within SLA Goal

Remote Workers Are Here to Stay! Important Tips

Exactly a year ago today, no one would’ve thought that this many people would be working from home. Yet, here we are. The numbers are truly astounding. In June, the estimate was that 42% of the United States’ labor…

Exciting New Features Found In Microsoft Teams

Exciting New Features Found In Microsoft Teams It feels like an understatement to say that 2020 has ushered in a “new normal” in the workplace, and it’s undeniable that this year has fundamentally changed the way we use…

Plagiarism Checker Will Be Added To Microsoft Word

Microsoft Word users have been relying on third-party plugins and services to check their work for similarity issues. However, the tech giant recently announced that plans are underway to include an in-built plagiarism checker in its Word program. How…

Can Microsoft Edge Really Beat Chrome?

Microsoft Edge Vs. Google Chrome Google Chrome is undoubtedly the most popular web browser available on the market. As of June 2020, Chrome boasts a 70 percent market share, while Microsoft Edge is the second most popular option.…

What Is Two-Factor Authentication?

What Is Two-Factor Authentication? When it comes to keeping your business safe from hackers, you’re willing to pull out all the stops. But what if he didn’t have to “pull out all the stops”? What if the only…

What’s New Apple MacOS 11 “Big Sur”

A Look at the New Apple macOS 11 Big Sur Update The newest macOS update, officially number 11 and called Big Sur, was announced in late June 2020 at the Apple Worldwide Developers Conference (WWDC). Big Sur is…