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Palindrome Consulting Blog

Palindrome Consulting has been serving the Hollywood area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Canned Responses can Streamline Communications

Tip of the Week: Canned Responses can Streamline Communications

Email is a crucial part of normal business operations, but while email can provide a great medium for communication, sometimes you don’t have time to respond to every single message in a sincere and meaningful way. This is where Gmail’s canned responses come in. For this week’s tip, we’ll go over how you can set up your very own canned responses so that you can cut down on wasted time during your repetitive email communications.

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Maybe You Can’t Fix Stupid, but You Can Fix Your Security

Maybe You Can’t Fix Stupid, but You Can Fix Your Security

It’s easy to dismiss network security if you run a small business that seemingly isn’t a target of malicious attacks. Unfortunately, this dismissive attitude can put your organization at risk, as even a simple security issue could be enough to expose your company to dangerous entities. In fact, we would call it foolish not to secure your organization; and one of the most infamous security failings in history stems from this.

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Some of the Value that Cloud Computing Offers

Some of the Value that Cloud Computing Offers

Cloud computing is a major player in the way that businesses are approaching their daily operations. This might bring into question whether or not your organization is actually using the cloud in the first place, but one thing is certain--if you haven’t implemented the cloud yet, it’s difficult to not do so, especially considering how great it can be for your company.

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IT Budget Planning for Your Small Business

2018 IT Budget MeetingOver time, as technology has become a greater part of business operations, IT budgets have continued to grow, with small to mid-size companies generally outspending larger organizations when allocating dollars for technology investment. According to the State of the CIO report, the average small business (less than $50 million in yearly revenue) is investing 6.9% of their total annual budget on technology. Regardless of the actual dollars spent, the goal of any organization is to make wise and judicious decisions when planning IT expenditures. Like a project plan or IT roadmap, your IT budget provides direction and a holistic view of your department and its funding requirements. It lets you quickly determine whether resources are over committed in one area or another, and in the case of department-level IT budgets, lets you compare what you’re spending versus similar departments.

In order to produce a reliable IT budget, it’s critical that your organization lay out an IT investment strategy that aligns with the specific short and long-term goals of your organization.  Aligning these goals with the basic budgeting priorities that lay in front of you can be a challenge; here are suggested steps to keep in mind throughout the process. These steps will help you determine the best technology investments for the near-term, (we have a few suggestions), as well as keep your long-term investment strategy front and center.

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Know Your Technology: Computer Forensics

Know Your Technology: Computer Forensics

Have you ever wondered where the commonly accepted perception of cyber investigations comes from? You might be surprised to find out that the world of suits, ties, and data terminals is far from the reality of what these investigations are--or, at least, considerably more dramatic. For today’s tech term, we’re going to get to the bottom of this by investigating what computer forensics really looks like.

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