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Palindrome Consulting: Serving Angus Energy’s IT Needs Since 2015

Key Points:

  • Angus Energy turned to Palindrome Consulting to help them meet the heavy regulations in the financial sector.
  • The government ruthlessly regulates the finance industry to protect citizens’ money and sensitive information from landing in cybercriminals’ hands.
  • All financial service businesses must comply with government regulations set by organizations such as SEC and FINRA to operate legally in the U.S.
  • Palindrome Consulting helped Angus Energy remain compliant — offering the best infrastructure to help the company meet the demands of customers, staff, and regulatory bodies.

The government ruthlessly regulates the financial sector to protect people’s money and sensitive data from landing in cybercriminals’ hands. For the government, cyber threat isn’t only a challenge but a big obstacle to the long-awaited digital transformation.

As a result, the government requires all financial service businesses to comply with regulations to operate legally in the U.S. The regulations aim at protecting investors and ensuring the market’s integrity.

Apart from remaining compliant, financial institutions must protect themselves from cyber-attacks because hacking can imperil a company’s name and the public trust. Angus Energy turned to Palindrome Consulting to help them remain compliant and protect the business from cyber attacks, and Stephen Kurtz shared their experience.

The Background

Steve Kurtz has been in Angus Energy and a client of Palindrome Consulting since 2015. The company has been offering hedging solutions and has oversight through ISSP for over three decades.

The company helps make energy marketers more profitable by offering services such as:

  • Operational analytics
  • Finance and budgeting
  • Business intelligence
  • Hedging and trading

For over 30 years, Angus Energy has guided energy businesses in an ever-evolving realm of heating oil prices.

The Problem

Like any other financial institution, their core aim of outsourcing their IT services was to remain compliant. Stephen says they wanted to keep their certification, which meant getting a partner they could trust with their security.

The Angus Energy director insists that they operate under several regulatory bodies that execute annual audits to check if the company meets the challenge of cybersecurity risk. The audits measure every aspect of the company’s cybersecurity programs and those lacking.

In the audits, the regulatory bodies examine how the company’s technologies, policies, and people work to lower the risk of cyber attacks. Stephen says the audits ask for the following:

  • Documentation of data protection measures they’ve taken
  • Data they have shared with employees
  • The company’s cyber training for employees
  • The technology used by the company

The company wanted a partner to help them remain compliant, provide cybersecurity training, and offer a high level of confidence to the company’s senior staff and management that their security is well taken care of.

Stephen insists that the compliance requirement is almost like a security blanket at night, and they needed peace of mind leaving it in the right hands.

The Company Didn’t Have an All-Rounded IT Department

Stephen says their company didn’t have an IT staff when Angus Energy started partnering with Palindrome Consulting. The only technology professionals they had were software developers, QA analysts, and product managers. The professionals had different skills that couldn’t secure the business from cyber attacks.

In case of a breach or any other technical issue, the company didn’t have the right tech skills to lean on. The company then sought a partnership with Palindrome Consulting to close the skill gap.

As Stephen puts it, any company needs to have all IT services in this day and age because every business is a technology company. In today’s interconnected world — it’s a dangerous world out there. Having a partner like Palindrome gives the company a strong sense of satisfaction and comfort that they’re protected and moving forward.

The Solution?

After partnering in 2015, Palindrome’s huge task was to ensure Angus Energy remained compliant in the heavily regulated financial industry. Palindrome Consulting focused on compliance issues and other risks to better understand cybersecurity.

Focusing on reducing risks of attacks positioned Angus Energy better to achieve the ever-changing compliance requirement. Palindrome executed the following to ensure the company’s security:

  • Evaluated overall data security
  • Determined if the company’s software and hardware are functioning as they should
  • Helped to meet compliance with legal and industry regulations
  • Discovered unknown vulnerabilities
  • Uncovered inefficiency in the company’s software and hardware
  • Helped to create the company cybersecurity policies and training
  • Gauged the employee compliance

The cybersecurity services were necessary because Angus Energy handles sensitive information, and poor security would bring dire consequences.

The cybersecurity services Palindrome Consulting offered helped Angus Energy retain its certification and remain compliant. More importantly, the company could focus on other important tasks, confident that they’ve taken measures against cybersecurity lapses that could cause immeasurable damage to their company.

Palindrome fixed the company’s lack of IT staff, helping it address all its technical issues.

What Steve Kurtz Can Tell Some Businesses Considering Palindrome

According to Stephen, trust, professionalism, and honesty are rare qualities in many IT service providers. The director of Angus Energy insists that there are a lot of smoke and mirrors — a lot of snake oil salesmen that are out there. However, when the company started working with Palindrome Consulting, Steve noted trust, honesty, and professionalism.

Steve emphasizes that there are a lot of pushbacks between IT service providers and their clients. An organization may get many people making suggestions or recognitions, but their IT partners might say it isn’t a great idea. The IT company tells you not to do that with much negativity.

However, with Palindrome, Steve says that the company tries its best to help in most situations. Kurtz insists that their response is not only positive but honest — which no one should confuse with phoniness.

Palindrome Consulting Can Close the Technological Gap In Your Business

Your business deserves no technological troubles ever again. You should get maximum return on your technology investment and cyber protection to prevent criminals from using your technology against you.

Since 2015, we’ve helped Angus Energy remain compliant and handle nearly all of its IT services. We can help your business too. Contact us today for a partnership to help solve nearly all IT challenges your business faces.

Schedule your No-Obligation IT Assessment with Palindrome Consulting

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Elizabeth Mitrani
Elizabeth Mitrani
17:23 06 Aug 19
Palindrome Consulting was key in establishing my business and helps me keep it running. They are the consummate... professionals, incredibly knowledgeable and are always available to help. They have gone above and beyond to ensure that I was up and running quickly and that any issues that may arise on my end or dealt with immediately. I highly recommend Palindrome Consulting.read more
Moshe Rubinstein
Moshe Rubinstein
14:57 28 Jun 19
They are there every step of the way. Responsive and timely. The full service mentality mixed with the problem solving... abilities, is what makes them an easy choice.read more
Benjamin Wainberg
Benjamin Wainberg
14:09 28 Jun 19
Palindrome Consulting is customer centric. For Palindrome Data Safety is paramount; they keep their and our systems... updated with the newest technologies and are not shy at changing to better alternatives. Their platforms are always running and in the odd case there is an event, their technical team has an awesome response time.read more
Copier Man
Copier Man
13:56 28 Jun 19
We have been using Palindrome since 2005. They make my company feel like we are #1 all the time. Expert staff are... always available to help all my users all around the country.read more
Martin Feldman
Martin Feldman
16:43 26 Jun 19
As a partner in Fischer & Feldman, P.A. we have utilized Palindrome Consulting as our IT experts for many years. In... addition to keeping our server up and running, they are available to consult on the everchanging cloud and web landscape. We could not function as a successful law firm without their constant care, attention and almost IMMEDIATE RESPONSE TIME.read more
Rebecca Fischer
Rebecca Fischer
16:39 26 Jun 19
Palindrome has been my IT company for more than 15 years. We have been through four server and computer replacements... over the years all of which went smoothly. As technology has changed Palindrome has kept us current in their recommendations and are extremely responsive when we run into a software or hardware problem. We have been through hurricanes with Palindrome and felt confident they would have us up and running as quickly as possible and despite the fact we are probably a smaller client, they have treated us as one of their most important clients. I highly recommend Palindrome and have complete confidence in their capabilities and service. They have even gone the extra mile when we wanted to donate our old computers to a children's special needs school and delivered the computers, set them up and provided service for the same. Ilan Sredni is the consummate professional and has surrounded himself with top professionals and skilled technicians.read more
Nelson T
Nelson T
20:32 25 Jun 19
Palindrome Consulting has proven itself time and time again to be the epitome of professionalism and technical... expertise. They take the time to listen to your needs and then apply their wealth of technical knowledge to create truly innovative and robust solutions. They truly deliver piece of mind.read more
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